Thank You for your interest in Horseback rides at Carousel Horse Farm
Please take a look through our FAQ’s here before sending a message. Most questions can be answered right here.
All riders must be six years old and up.
We do not have a limit on the upper end of age but we do have some physical requirements no matter your age.
- You must be able to walk for as long as you plan to ride.
- You must be able to walk up a two step mounting block unassisted.
- You must be able to step up into the saddle stirrup, support yourself with your arms and lift your leg and hip up and over the saddle before sitting, without assistance.
- You must not have any debilitating issues that could render you unable to remain on the horse through the duration of the ride.
- Cognitive restrictions:
- All riders must be capable of understanding and following the directions of the guide, both, at the beginning of the ride and during the ride. Due to insurance restrictions we do not offer therapeutic riding of any kind.
Weather related cancellations are based on the forecast weather for our area. We typically only cancel reservations for excessively heavy rain, lightning, excessive heat/humidity, excessive cold, excessive snow, or excessive wind. We do our best to notify you the day before your reservation. We may do one of three things. We will ether cancel and reschedule your ride, delay your ride (you will have the option to reschedule), or allow you to choose what you would like to do. If you choose to keep your reservation it may be canceled or delayed at any time up to your reserved time for safety reasons. A credit is available if you prepaid by credit card.
By making a reservation we are holding a horse for each person in your group. Our rides are limited based on the number of horses expected to be available and we do NOT intentionally over book rides. A few possible unexpected exceptions include horse illness or injury, or physical limitations such as too many riders over 6’6″ or under 5’0″ as our equipment is fitted to the rider. You reserved time slot may be delayed or rescheduled due to issues caused by previous reservations, physical limitations, and/or weather. You can help minimize delays by arriving 15 minuets early to fill out releases and get fitted for helmets. These delays are unforeseen and we will do our best to minimize delays. Our refund policies are located HERE.
When you arrive, the guide’s job is to fit you with the best saddle and horse combination for your weight, height, age and experience level. Some saddles stirrups will not accommodate people under 5 feet tall and some saddles have child size seats. The guide knows their equipment and has to choose based on safety and insurance regulations.
Yes. One release form is required for EACH rider. Minors must have their release signed by a parent. If parents are not going to be present at the farm releases can be Downloaded and signed ahead of time. A copy of the parents drivers license must accompany the release.
Once a Groupon is used to schedule a ride it must be used. You may reschedule your ride with at least 24 hours notice. If you cancel your ride with less than 24 hours notice you may loose your promotional value. If you do not show up for your reservation and have not canceled your ride your Groupon will be redeemed and its entire value used. Exceptions may be provided on a case by case basis.